If the user E-commerce is a consumer, in accordance with Article 64 of the Consumer Code and in accordance with that legislation, it has the right to terminate the Agreement E-commerce, even in part, for any reason, without explanation and without additional costs, in the manner set out below.
The right of withdrawal is exercised by sending, within 30 (thirty) days of receipt of products purchased through the Site, a notice by registered mail a / r addressed to: HugeCARE srl via Dell'Industria, 3-36065 Mussolente (VI) - Italy.
The communication can be anticipated - within the same period - by e-mail at firstname.lastname@example.org or to fax number +39 0424 576652, provided it is confirmed by registered mail a / r within 48 (forty eight) hours.
With communication of withdrawal User E-commerce must specify the intention to withdraw from the purchase of products, listing them and referring to the number assigned at the time the Order Form.
In the event that the right of withdrawal is exercised, the user E-commerce will receive from HugeCARE srl a notice sent by e-mail in which will be indicated:
- The number of authorization to return the goods;
- The instructions to follow for returning the goods
- The details required for HugeCARE srl can pick up the goods (in particular, the date and courier scheduled for goods withdrawn)
You E-commerce will still have to return the products purchased on www.hcstores.com site no later than the deadline of 10 (ten) business days following the date of receipt of the e-mail sent by return authorization HugeCARE srl
The right of withdrawal is subject to the condition that the individual purchased products are intact and in their original packaging, complete in all its parts (including the packing material and / or the respective documentation).
The discipline of the right of withdrawal referred to in this Article shall not apply to all cases under Article 55 of the Consumer Code.
In the event that the right of withdrawal has been correctly exercised, the HugeCARE srl User shall reimburse the full amount paid by them, net of expenses for delivery (shipping and insurance) of the Products within thirty (30) working days from receipt of notice of withdrawal.
The products sold on the site www.hcstores.com enjoy the legal guarantees and commercial guarantees from time to time indicated on the Site.
Warranty claims lapse in the presence of damage caused by improper use, tampering, loss, use of non-original accessories, attempted repair by unauthorized personnel or generally from whatever proves inadequate use of the property. In any case expressly guarantee by all the aesthetic parts, those subject to wear and tear and all parts that is not verifiable proper use.
In the event that the user E-commerce is a consumer, in accordance with art. 130 and 132 of the Consumer Code, the HugeCARE srl He is accountable to it until the end of 2 (two) years from delivery of products, for any lack of conformity existed in products.
It E-commerce will lose rights to the same recognized by art. 130, second paragraph, of the Code of consumption if no complaint to HugeCARE srl the defect discovered within 2 (two) months from the date on which he discovered the defect. It E-commerce has to denounce the lack of conformity of products purchased through the Site HugeCARE srl, by sending a specific email communication to email@example.com.
Once satisfied that the products are damaged or defective, provided that these have been made by the User in the original packaging (complete with all the parts that make it up), the HugeCARE srl shall replace at his own expense the defective products, with other of the same quality products available at its stores. If the replacement with the same product is not possible (for example, due to exit from the Catalog E-Commerce Product), the HugeCARE Srlprovvederà or to provide a replacement product with the same functionality and quality characteristics identical or higher or reimburse all ' user the price paid for the defective product results, excluding any further liability and any other title.
In the event that the user E-commerce is not a consumer, HCStores.com will provide one-year warranty provided for in Articles. 1490 et seq of the Civil Code. You must, however, denounce the lack of conformity of products, by sending a specific message firstname.lastname@example.org will respond by providing the necessary information.
HCStores.com may decide to replace or repair the product. HCStores.com if repair is not liable for waiting times stated by the manufacturer.
During this waiting period HCStores.com not provide any substitute product.